WHAT WE DO

Welcome to Destination Own, LLC (“Destination Own,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of destinationown.com (the “Site”) and participation in our travel experiences, property discovery tours, group trips, retreats, and related services (collectively, the “Services”). By using the Site or booking our Services, you agree to these Terms. If you do not agree, please discontinue use.

1. Scope of Services. Destination Own, LLC designs and coordinates international travel and real-estate discovery experiences, including curated itineraries, educational briefings, neighborhood/property-area overviews, and introductions to local professionals and licensed tour guides. We may arrange ground transportation, venue access, cultural activities, and site visits. Not a brokerage or advisor. We are not a real estate brokerage, legal/tax/immigration advisor, or travel insurer. We do not list or sell property, negotiate transactions, or guarantee outcomes. You are responsible for your own due diligence and for engaging independent professional advisors.

2. Eligibility & Accounts. You must be 18+ to book or participate (minors may attend if accompanied by a parent/guardian who signs all required documents). If you create an account, you must provide accurate information, maintain the security of your credentials, and accept responsibility for all activity under your account.

3. Bookings, Pricing & Payments. Pricing/availability may change until payment is received and confirmed. Inclusions are defined on the trip page or itinerary by booking, you authorize Destination Own, LLC (and its payment processors, e.g., Stripe) to charge your chosen payment method for all amounts due, including taxes/fees. Installments / In-House Financing. If offered, any installment plan, late fees, and remedies are governed by a separate Financing Agreement. In the event of conflict, that Financing Agreement controls for payment/collection terms.

- Chargebacks. You agree to contact us first to resolve issues. Unwarranted chargebacks may constitute a breach of these Terms.

- Cancellations, Changes & Refunds. Unless a specific trip page or written agreement states otherwise, all sales are final due to advance commitments with partners. Client-requested changes are not guaranteed and may incur fees.

4. Operator/Force Majeure changes. Itineraries may adjust due to weather, safety advisories, governmental actions, strikes, health events, vendor constraints, or other circumstances beyond our control. We will use commercially reasonable efforts to provide a comparable alternative. Any permitted refunds (if expressly stated for a given program) will be issued to the original payment method less non-recoverable costs. See the program-specific Refund & Cancellation Policy linked from your booking page.

5. Traveler Responsibilities

- Being fit to travel and not joining if you are ill/contagious or medically advised not to travel.
- Travel documents (passport, visas, entry permits, vaccinations/health requirements).
- Compliance with local laws, venue rules, and guide/host instructions.
- Obtaining appropriate travel/medical insurance (and evacuation/liability coverage where relevant). Destination Own, LLC does not provide insurance.
- We may deny or revoke participation (without refund) for conduct or conditions that compromise safety or disrupt operations.

6. Health, Safety & Security. Travel involves inherent risks (illness, injury, property loss, theft, changing local conditions). You assume all such risks. We vet providers and conduct basic safety reviews, but we do not control all onsite conditions. See our Health, Safety & Security Policy for hygiene practices, first aid, and emergency procedures.

7. Third-Party Providers. We work with independent providers (transport companies, venues, destination management companies, local guides, and other operators). Their own terms and liability limits apply to their services. Destination Own, LLC is not responsible for acts or omissions of third parties.

8. Group Travel Terms. For group departures or private groups, minimum numbers, rooming configurations, pacing, and access rules may apply. We may adjust route, pace, or activities based on group ability, weather, crowding, or safety.

9. Conduct. Harassment, disorderly conduct, illegal activity, intoxication that impairs safety/judgment, or ignoring guide/host instructions is prohibited. We may remove a traveler without refund for conduct that jeopardizes safety or violates laws/policies.

10. Media; Testimonials; Intellectual Property. Media. We may capture photos/video during programs. You grant us a non-exclusive, royalty-free license to use such media for documentation and promotion. To opt out, notify us in writing before travel; we will use reasonable efforts to accommodate.

Testimonials/User Content. If you submit reviews, images, or feedback, you grant us a worldwide, royalty-free license to use and display them. You represent you own the content you share.

IP. The Site and materials (itineraries, text, images, graphics, branding) are owned by or licensed to Destination Own, LLC and protected by IP laws. No reproduction or derivative use without written permission

11. No Advice; No Reliance. Trip content, property overviews, and market briefings are informational and not professional advice. Obtain independent legal, tax, financial, and immigration advice before making any investment, purchase, residency, or financing decision.

12. Disclaimers. The Site and Services are provided “as is” and “as available.” We make no warranties (express or implied) regarding accuracy, availability, merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.

13. Limitation of Liability. To the maximum extent permitted by law, Destination Own, its officers, employees, and agents are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, data loss, or business interruption). Our aggregate liability for any claim related to the Services shall not exceed the amounts you paid us for the applicable Service in the 12 months before the claim.

14. Indemnification. You agree to defend, indemnify, and hold harmless Destination Own, LLC and its affiliates from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, breach of these Terms, violation of law, or infringement of third-party rights.

15. Privacy; Electronic Communications E-Sign. Your use of the Site is subject to our Privacy Policy. You consent to receive electronic communications (email/SMS/platform messages) related to your bookings and the Services. Electronic signatures and records for waivers, agreements, or consents are legally binding.

16. Other Agreements Control (Order of Precedence). From time to time, you may sign additional written agreements with Destination Own, LLC ( for example, a Service Agreement, Group Trip Contract, Financing Agreement, Waiver & Release, or Program-Specific Terms). If any of those agreements conflict with these website Terms, the signed agreement(s) will control for the conflicting subject matter. These Terms apply to all other matters not addressed or not in conflict.

17. Governing Law; Arbitration; Class Waiver. These Terms are governed by the laws of the State of New York, excluding conflict-of-laws rules and subject to the Federal Arbitration Act. Binding Arbitration. Any dispute arising out of or relating to these Terms or the Services shall be resolved by final, binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules before a single arbitrator in New York County, New York. You and Destination Own, LLC waive jury trial and class actions. Either party may bring an individual claim in small claims court in New York County if eligible. You may opt out of arbitration by emailing [email protected] within 30 days of your first use of the Service

18. Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, public-health events, war, terrorism, labor disputes, supplier failures, or government actions.

19. Changes. We may update the Services and these Terms at any time. The “Last Updated” date will reflect changes. Your continued use after changes take effect constitutes acceptance.

20. Contact / Company Information
Destination Own, LLC • 2319 3rd Ave, New York, NY 10035 • +1 (866) 838-5283 • [email protected]